This site is designed to comply with the following national and international laws on data protection and privacy of users:

• EU Data Protection Directive 1995 (DPD)
• General Data Protection Regulation 2018 (GDPR)
• United Kingdom Data Protection Act 1988 (DPA)

The types of personal information or personal data we may collect about you include:

• Your Name
• Your contact details, including email address, mailing address, street address and/or telephone number
• Your credit card details
• Your demographic information, such as postcode
• Your preferences and / or opinions
• Information you provide to us through customer surveys
• Details of products and services we have provided to you and/or that you have enquired about, and our response to you
• your browser session and geo-location data, device and network information, statistics on page views and sessions, acquisition sources, search queries and / or browsing behavior
• information about your access and use of our Site, including through the use of Internet cookies, your communications with our Site, the type of browser you are using, the type of operating system you are using and the domain name of your Internet service provider
• additional personal information that you provide to us, directly or indirectly, through your use of our Site, associated applications, associated social media platforms and/or accounts from which you permit us to collect information
• any other personal information requested by us and/or provided by you or a third party.

We may collect these types of personal information directly from you or from third parties.

We may collect, hold, use and disclose personal information for the following purposes:

• To enable your access and use of our Site, associated applications, and associated social media platforms
• To contact and communicate with you
• For internal record keeping and administrative purposes
• For analytics, market research and business development, including to operate and improve our Site, associated applications, and associated social media platforms
• To run competitions and/or offer additional benefits to you
• for advertising and marketing, including to send you promotional information about our products and services and information about third parties that we consider may be of interest to you
• To comply with our legal obligations and resolve any disputes that we may have
• To consider your employment application.

For European Economic Area users

If you are an individual in the European Economic Area (EEA), we collect and process information about you only where we have legal bases for doing so under applicable European Union laws. The legal bases depend on the services you use and how you use them. This means we collect and use your information only where:

• we need it to provide you with our services, provide customer support and personalized features and to protect the safety and security of our services
• it satisfies a legitimate interest (which is not overridden by your data protection interests), such as for research and development, to market and promote our services and to protect our legal rights and interests
• you give us consent to do so for a specific purpose or we need to process your data to comply with a legal obligation.

If you have consented to our use of information about you for a specific purpose, you have the right to change your mind at any time, but this will not affect any processing that has already taken place. Where we are using your information because we or a third party (e.g. your employer) have a legitimate interest to do so, you have the right to object to that use though, in some cases, this may mean no longer using our services.

We may disclose personal information to:

• Third party service providers for the purpose of enabling them to provide their services, including (without limitation) IT service providers, data storage, web-hosting and server providers, debt collectors, maintenance or problem-solving providers, marketing or advertising providers, professional advisors and payment systems operators.
• Our employees, contractors and/or related entities.
• Our existing or potential agents or business partners.
• Sponsors or promoters of any competition we run.
• Anyone to whom our business or assets (or any part of them) are, or may (in good faith) be, transferred.
• Credit reporting agencies, courts, tribunals and regulatory authorities, in the event you fail to pay for goods or services we have provided to you.
• Courts, tribunals, regulatory authorities and law enforcement officers, as required by law, in connection with any actual or prospective legal proceedings, or in order to establish, exercise or defend our legal rights.
• Third parties, including agents or sub-contractors, who assist us in providing information, products, services or direct marketing to you.
• Third parties to collect and process data, such as Google Analytics or other relevant businesses.

The third party will only process your personal information in accordance with written instructions from us. When we refer to ‘processing’ in this clause and this Privacy Policy in general, we mean any operation or set of operations which is performed on personal information, whether or not by automated means, such as collecting, recording, organising, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available personal information.

Please note that we use the following third parties to process your personal information:

• Google Analytics

By providing us with personal information, you consent to the disclosure of your personal information to third parties who reside outside EU. Where the disclosure of your personal information is subject to GDPR, you acknowledge that there are risks if the third party outside the EEA engages in any act or practice that would contravene the GDPR and where there is no adequacy decision in place with the country outside the EEA or appropriate safeguards in place with the third party

Controllers are defined by the GDPR as natural or legal persons, a public authority, agency or another body to which personal information or personal data has been disclosed, whether via a third party or not, and who determines the purposes and means of processing personal information. We are a controller under the GDPR as we collect, use and store your personal information to enable us to provide you with our goods and/or services.

As a controller, we have certain obligations under the GDPR when collecting, storing and using the personal information of individuals based in the EEA. If you are an individual located in the EEA, your personal data will:

• Be processed lawfully, fairly and in a transparent manner by us.
• Only be collected for the specific purposes we have identified in the ‘collection and use of personal information’ clause above and personal information will not be further processed in a manner that is incompatible with the purposes we have identified.
• Be collected in a way that is adequate, relevant and limited to what is necessary for relation to the purpose for which the personal information is processed.
• Be kept up to date, where it is possible and within our control to do so (please let us know if you would like us to correct any of your personal information).
• Be kept in a form which permits us to identify you, but only for so long as necessary for the purposes for which the personal data was collected.
• Be processed securely and in a way that protects against unauthorized or unlawful processing and against accidental loss, destruction or damage.

We also apply these principles to the way we collect, store and use the personal information, in accordance with the GDPR:

• Data Protection Policies

We have internal policies in place which set out where and how we collect personal information, how it is stored and where it goes after we get it, in order to protect your personal information.

• Right to Ask us to Erase your Personal Information

You may ask us to erase personal information we hold about you.

• Right to Ask us to Restrict Data Processing

You may ask us to limit the processing of your personal information where you believe that the personal information we hold about you is wrong (to give us enough time to verify if the information needs to be changed), or where processing data is unlawful and you request us to restrict the processing of personal information rather than it being erased.

• Notification of Data Breaches

We will comply with the GDPR in respect of any data breach.

Choice and Consent:

Please read this Privacy Policy carefully. By providing personal information to us, you consent to us collecting, holding, using and disclosing your personal information in accordance with this Privacy Policy. If you are under 16 years of age, you must have; and warrant to the extent permitted by law to us that you have, your parent or legal guardian’s permission to access and use the Site and they (your parents or guardian) have consented to you providing us with your personal information. You do not have to provide personal information to us, however, if you do not, it may affect your use of this Site or the products and/or services offered on or through it.

Information from Third Parties:

If we receive personal information about you from a third party, we will protect it as set out in this Privacy Policy. If you are a third party providing personal information about somebody else, you represent and warrant that you have such person’s consent to provide the personal information to us.

Restrict:

You may choose to restrict the collection or use of your personal information. If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us using the details below. If you ask us to restrict how we process your personal information, we will let you know how the restriction affects your use of our Site or products and services.

Access and data portability:

You may request details of the personal information that we hold about you. You may request a copy of the personal information we hold about you. Where possible, we will provide this information in CSV format or another easily readable machine format. You may request that we erase the personal information we hold about you at any time. You may also request that we transfer this personal information to another third party (data portability).

Correction:

Unsubscribe:

To unsubscribe from our e-mail database or opt-out of communications (including marketing communications), please contact us using the details below or opt-out using the opt-out facilities provided in the communication.

We are committed to ensuring that the personal information we collect is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures such as the pseudonymization and encryption of personal information, to safeguard and secure personal information and protect it from misuse, interference, loss and unauthorized access, modification and disclosure.

We cannot guarantee the security of any information that is transmitted to or by us over the Internet. The transmission and exchange of information are carried out at your own risk. Although we take measures to safeguard against unauthorized disclosures of information, we cannot assure you that the personal information we collect will not be disclosed in a manner that is inconsistent with this Privacy Policy.

We may use cookies on our Site from time to time. Cookies are text files placed in your computer’s browser to store your preferences. Cookies, by themselves, do not tell us your email address or other personally identifiable information. However, they do allow third parties, such as Google, LinkedIn, Twitter and Facebook, to cause our advertisements to appear on your social media and online media feeds as part of our retargeting campaigns. If and when you choose to provide our Site with personal information, this information may be linked to the data stored in the cookie.

We may use web beacons on our Site from time to time. Web beacons (also known as Clear GIFs) are small pieces of code placed on a web page to monitor the visitor’s behaviour and collect data about the visitor’s viewing of a web page. For example, web beacons can be used to count the users who visit a web page or to deliver a cookie to the browser of a visitor viewing that page.

We may use Google Analytics to collect and process data. To find out how Google uses data when you use third party websites or applications, please see Google Privacy & Terms or any other URL Google may use from time to time.

• Google Chrome
• Internet Explorer/Edge
• Safari
• Mozilla/Firefox

NOTE: If the user chooses to prevent cookies from being stored on his hard disk, he will not be able to use certain services on the Site. Set your browser to accept cookies so you can buy items, store items, and receive personalized suggestions.

Our Site may contain links to other websites. We do not have any control over those websites and we are not responsible for the protection and privacy of any personal information which you provide whilst visiting those websites. Those websites are not governed by this Privacy Policy.

We may, at any time and at our discretion, vary this Privacy Policy. We will notify you if we amend this Privacy Policy, by contacting you through the contact details you have provided to us. Any amended Privacy Policy is effective once we notify you of the change.

Our platform is hosted by SiteGround. SiteGround is our Data Processor and complies with the EU Privacy Policy and you can find more information about it here. Visitors’ comments can be controlled through an automated spam detection service.

If you choose to participate in our Newsletter, the email address you submit will be promoted to MailChimp that provides us with e-mail marketing services.

We consider MailChimp to be processing. The email you submit will not be stored in the site’s own database or in any of the internal computer systems.

Your email address will remain in the MailChimp database for as long as we continue to use MailChimp for e-mail marketing or until you explicitly request removal from the list. You can do this by using the deletion links contained in any email newsletters we send to you, as well as any informational emails you receive from us.

While your email address remains in the MailChimp database, you will receive periodically (about once a month) email newsletters from us. Read MailChimp Privacy Policy Here

Whenever you are asked to fill out a form on the site, look for the box that you can click to indicate that you do not want the information to be used by anyone for direct marketing purposes

If you have previously agreed to use your personal information for direct marketing purposes, you may change your mind at any time by informing us using our contact information

NOTE: If you are under the age of 16, you MUST obtain parental consent before signing in to our email newsletter.

For any questions or notices, please contact our Privacy Officer Despina Eleonora Triantafillou at: